Shipping Policy

Last updated: 9 July 2026

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within [1–3] business days (excluding weekends and holidays).
• Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).
• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: [6–10] business days
• Express Shipping: [3–5] business days (where available)
• International Shipping: [7–21] business days

Please note that delivery times are estimates and are not guaranteed.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.

International Shipping

We ship to select countries worldwide.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their local government. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

If you notice an error, contact us as soon as possible at info@sveaatelier.com. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within [7] days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and help find a suitable resolution.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us immediately. Once an order has been shipped, we may not be able to modify or cancel it.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: info@sveaatelier.com